LACMA - Collator
Forgot your password?
Privacy & security policy


The Los Angeles County Museum of Art (the Museum) makes every effort to ensure that all of the transactions that occur on its Collator Website will be secure. All credit card information submitted to the site is encrypted using “Secure Sockets Layer” (SSL) software, which is the industry standard for information security, so it cannot be read as the information travels over the Internet. In addition, credit card information is not stored permanently on the Web server. The Museum will retain your Collator Account information for our records and this information will not be shared with third parties. The Los Angeles County Museum of Art (LACMA) is strongly committed to protecting the privacy of its online guests, customers, members, donors, and friends. We do not collect personal information about individuals—such as their names and postal and/or email addresses—except when it is knowingly provided by such individuals. We believe that maintaining privacy on the Web is very important and that informing our visitors about the types of information we collect and how we use it is crucial.


LACMA uses the information you provide to personalize the site so that we can better meet your needs. Occasionally, LACMA may share the information you provide when you become a member online with other non-profit organizations whose products and services might interest you. If you would prefer not to have your information shared in this way, please send an email message containing your name and postal address to The Los Angeles County Museum of Art never shares with third parties any financial information you provide when purchasing a product or membership or making a donation.


We regularly send emails to our members and registered visitors to provide them with highlights of upcoming exhibitions and programs. You may unsubscribe to the email list at any time by emailing a message containing your name and email address to Occasionally, LACMA may email registered visitors, members, or donors to inform them of changes in this Web site or the Museum’s online policies. If you do not wish to receive any email from LACMA, please send an email message containing your name and postal address to We read every email message that we receive. We also try to respond within five (5) business days of receipt. If you email the Museum, your message and email address will be forwarded to the appropriate department within the Museum. Please feel free to contact us by email at any of the email addresses posted on this site with any type of question. We will make sure your question or comment reaches the appropriate person. If you have questions about your Collator Account, please email


This Website uses Google Analytics, a web analysis service of Google Inc. (Google). Google Analytics uses cookies, i.e., text files stored on your computer to enable analysis of website usage by you. Information generated by the cookie about your use of this Website is usually transmitted to a Google server in the United States and stored there. On behalf of this Website’s owner, Google will use this information to evaluate your use of the Website, compile reports about Website activities, and provide the Website’s operator with further services related to Website and Internet usage. The IP address sent from your browser as part of Google Analytics is not merged with other data by Google. You can prevent storage of cookies by appropriately setting your browser software; in this case, however, please note that you might not be able to fully use all functions offered by this Website. In addition, you can prevent data generated by the cookie and relating to your use of the Website (including your IP address) from being collected and processed by Google by downloading and installing a browser plug-in from the following link:


LACMA uses social plug-ins from, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The plug-ins can be recognized by way of the Facebook logo or the supplement “Facebook Social Plug-in.” For example, if you click on the “Like” button or leave a comment, the relevant information is transmitted directly from your browser to Facebook and stored there. Furthermore, Facebook makes your likes public for your Facebook friends. If you are logged into Facebook, it can assign the invocation of our page directly to your Facebook account. Even if you are not logged in or don’t have a Facebook account, your browser sends information (e.g., which websites you have called up, your IP address), which is then stored by Facebook. For details about handling of your personal data by Facebook and your related rights, please refer to the data privacy policy of Facebook: If you do not want Facebook to map data collected about you via our Websites to your Facebook account, you must log out of Facebook before you visit our Websites.


With Twitter and its Retweet functions, LACMA uses social plug-ins from, operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. If you use Retweet, the websites visited by you are announced to third parties and associated with your Twitter account. Details about handling of your data by Twitter as well as your rights and setting options for protecting your personal information can be found in Twitter’s data privacy policy:


On our Website (including both and, LACMA uses social plug-ins from the Pinterest social network, which is provided by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA (“Pinterest”). If you load a page that contains such a plug-in, your browser will make a direct connection to the Pinterest servers. The plug-in thereby communicates log data to the Pinterest servers. This log data may include your IP address, the address of websites you have visited that also contain Pinterest functions, the browser type and settings, the date and time of the query, and your manner of use of Pinterest and cookies. More information about the purpose, extent, and further processing and use of the data by Pinterest as well as your rights and options for protecting your privacy in relation to this can be found in the Pinterest data protection notices:


We may collect personal information from you when you use this Website. Specifically, when you create an Account we may collect personal information including, without limitation, your name, email address, phone number, mailing address, and contact preferences. You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with access to certain information, Products, or Services. When you create a Product, you will be able to customize it by adding personal information in the form of text.


We will only use or disclose personal information that you have provided to us, or which we have obtained about you: a) for the above-mentioned purposes or the below-mentioned purposes; b) if you have authorized us to do so; c) if we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure; d) if we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for national security in the performance of their functions; e) if we believe that the use or disclosure is reasonably necessary to enforce any legal rights we may have, or is reasonably necessary to protect the rights, property, and safety of us, our customers, our users, or others; f) if we are required or permitted by law or legal process, litigation, or requests from public and governmental authorities (within or outside your country of residence) to disclose the information; or g) to any relevant third party in the event of a reorganization, merger, or sale of our business.


LACMA shares personal information with companies who provide services such as information processing, fulfilling customer Orders, delivering Products to you, managing and enhancing customer data (including in the Amazon Cloud service), providing customer service, assessing your interest in our Products and Services, developing this Website (including both and, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever LACMA operates. Payment processing is handled by PayPal whether you make payment by credit card or through the PayPal system. All billing address information is managed by PayPal. We recommend that you read PayPal’s privacy policy before you provide payment or billing information through this Website. This Website stores delivery address information but not billing address information. PayPal meets international Payment Card Industry (PCI) standards and none of your card information is shared with LACMA. More information on how Pay Pal protects your billing details can be found here.


LACMA and its affiliates may share your personal information with one another and use it consistent with this Privacy Policy and may combine this personal information with other information to provide and improve Products, Services, content, and advertising.


In addition to Order confirmations, LACMA would like to continue to keep in contact with you. However, should you not want to receive these emails, you should click “unsubscribe” at the bottom of such emails. From time to time we may also ask if you would like to receive communications to be kept up-to-date on new product information, upcoming events, and news about LACMA. Agreeing to accept such communications is optional.


The Website, the Services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our Website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy. The Website also uses cookies and other technologies to remember personal information when you use our Website, the Services, and applications. Our goal in these cases is to make your experience with the Website more convenient and personal. You can disable cookies in your browser if you so wish. As for most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data. We use this information to understand and analyze trends, to administer the Website, to learn about user behavior on the Website, and to gather demographic information about our user base as a whole. We may use this information in our marketing and advertising services.


LACMA takes industry-standard precautions including administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction. Your personal information is stored behind a firewall, which creates a barrier preventing intrusions, and technologies to detect such outsider intrusions are implemented. We also require you to use a password to access your Accounts and Account information. Our physical storage facilities and servers are also held in a secure location, with access granted only to those employees and contractors who have a legitimate business need to access personal information. Frequent scans and compliance checks are used to track information and assess vulnerability, and monitor potential unauthorized access attempts. By accepting our Terms of Use you acknowledge that, in spite of the above precautions, LACMA cannot eliminate all risks associated with security of your personal information.

Tell us what you think...